fb998's Privacy Policy

This privacy policy ("Policy") applies to the fb998 platform and all related services. When you register on fb998, play any game, make a transaction, or contact us — the information you provide is governed by this policy.

fb998 believes that protecting user privacy is a fundamental responsibility. We are committed to ensuring the security and proper use of your information. By reading this policy, you will understand — what types of information are collected, why they are collected, who they may be shared with, and what your rights are.

This policy may be updated from time to time. For any significant changes, we will notify you through your registered contact details. Continued use of fb998's services will be considered acceptance of the latest version of this policy.

2.1 Information You Provide Directly

When you create an account on fb998 or contact us, the following information may be collected:

• Full name, username, and password
• Email address and contact details
• Date of birth (for age verification)
• National ID or passport information (for identity verification)
• Deposit and withdrawal details: information related to bKash, Nagad, Rocket, Upay, or bank transfers
• Messages sent to support and details of complaints

2.2 Automatically Collected Information

When you use fb998, certain information may be recorded automatically through technical means:

• Device type, operating system, and browser information
• IP address and approximate location
• Site browsing activity and page visit logs
• Game session data and betting history
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

Where needed for identity verification or fraud prevention, fb998 may receive limited information from trusted third parties. Information collected in this way is used only for the specific purpose and is subject to the same protection standards.

fb998 uses collected information to fulfil the purposes described below:

3.1 Account Management & Service Delivery

Your information is used to create and manage your account, process transactions (bKash, Nagad, Rocket, Upay, bank transfers), distribute bonuses and rewards, and ensure VIP membership benefits.

3.2 Identity Verification & Security

Information is used to confirm your identity, prevent unauthorised access, and detect any suspicious activity. fb998 uses SSL encryption to keep all data secure.

3.3 Customer Support & Communication

Your contact information is used to resolve your queries through 24/7 live chat and email support, send necessary notifications, and provide account-related updates.

3.4 Responsible Gaming

We monitor your gaming activity so that timely support can be provided if any at-risk behaviour is identified. Information used for this purpose is used solely for your wellbeing.

3.5 Service Improvement

Anonymous or aggregated data may be used to review the overall user experience and improve fb998's platform, game selection, and payment methods.

fb998 never sells or rents your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Partners

Information may be shared with trusted service providers for specific tasks such as payment processing (bKash, Nagad, Rocket, Upay, and related banks), identity verification, and security assessment. These partners are also required to follow the same protection standards as fb998.

4.2 Legal Obligations

Information may need to be disclosed in response to a court order, government directive, or applicable law. Before any such disclosure, fb998 will attempt to notify you, where legally permitted.

4.3 Fraud & Security Matters

Relevant information may be shared with the appropriate authorities to protect platform security, prevent fraud, or address serious violations of our terms and conditions.

Cookies and similar technologies are used on the fb998 website. Cookies are small text files stored in your browser.

5.1 Types and Purpose of Cookies

• Essential Cookies: These cookies are essential for maintaining login sessions, ensuring security, and completing payment transactions.
• Functionality Cookies: Used to remember your language preferences, game settings, and personal preferences.
• Analytical Cookies: Collect anonymous statistics to understand which parts of the site are used most.

5.2 Cookie Controls

You can block or delete cookies by changing your browser settings. However, disabling essential cookies may cause some fb998 services to not function properly.

fb998 retains your personal information only for as long as it is needed to provide services and meet legal obligations.

6.1 Active Accounts

All necessary information is retained while your account is active. Transaction records are kept for a set period as required by financial regulations and audit purposes.

6.2 After Account Closure

Even after an account is closed or deleted, certain information may be retained for a defined period in accordance with applicable laws and regulations. Once that period ends, the relevant information is securely deleted.

6.3 Data Security Technology

fb998 uses SSL (Secure Socket Layer) encryption to secure all data transfers. Stored data is also protected using industry-standard encryption methods. Regular security audits are conducted on our servers and databases.

As a fb998 user, you have the following rights regarding your own information:

7.1 Right to Access Information

You may request to view the information stored in your account at any time. fb998 will provide a copy of the information within a reasonable timeframe.

7.2 Right to Correct Information

If any information in your profile is incorrect or incomplete, you may request a correction. Providing accurate information is also important for your own security.

7.3 Right to Request Deletion

After closing your account, you may request deletion of your information. However, some information may need to be retained for a set period due to legal obligations. We will inform you in detail in such cases.

7.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional messages from fb998, you can turn this off at any time through your account settings or by contacting the support team. However, important service-related notifications will continue to be sent.

7.5 Right to Lodge a Complaint

If you have any complaints or concerns regarding this privacy policy, please contact [email protected]. fb998 will carefully review your complaint and take the necessary steps.

fb998's services are for those aged 21 and above only. We do not intentionally collect any information from minors. An age verification process is in place at the time of registration.

If it comes to our attention that information belonging to a minor has been stored with us, we will immediately arrange to delete that information and close the associated account.

If a parent or legal guardian believes that their minor child has registered on fb998, please contact [email protected].

fb998 may review and update this privacy policy from time to time. Amendments may be necessary due to service improvements, adoption of new technologies, or legal changes.

For any significant changes, we will notify you at your registered email address or through the platform. For minor changes, only this page will be updated.

Continued use of fb998 after any changes will be considered your consent to the updated policy. We therefore recommend visiting this page regularly.

For any questions, complaints, or requests regarding this privacy policy, please contact fb998's support team. We are able to assist in both Bengali and English.

• Live Chat: available directly on the site 24/7
• Email: [email protected]

After receiving your request, fb998 will take the necessary steps in a timely manner and keep you informed.